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Frequently asked questions (FAQs)
Chicago PND
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Chicago PND
16 frequently asked questions (FAQs)
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Is the calculation over sea possible?
It is possible to calculate a route over sea, but at the moment, none of the ROUTE 66 applications can skip segments of calculated routes. In order to find out only the number of kilometers that must be driven, the distance by ferry can be subtracted from the entire route distance.ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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When does the route recalculation occur?
The route recalculation occurs due to a traffic information update, or when a detour from the initially planned route was done.ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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Where to find the User Manual for the ROUTE 66 software?
The User Manual is available in digital format (on the CD/DVD) in the ROUTE 66 package.
The User Manual is also available for download on the ROUTE 66 website in the “Support – Manuals” section.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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Is the Pedestrian mode navigation supported by the ROUTE 66 software?
Yes, the Pedestrian navigation mode is available in the ROUTE 66 products.
You must take into consideration that the quality of the navigation instructions for pedestrians is lower than the quality of instructions for car navigation. This is caused by limitations of the GPS system, not by limitations of the ROUTE 66 Mobile software. When moving on foot, the motion is more “Stop/Go” and the speed is generally low. This results in larger uncertainties in the directional information reported by the GPS receiver, on which the ROUTE 66 software depends for making correct and timely navigation instructions.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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How do I search for an address?
You can search for an address by using any of the following combinations:
- by street name and city name
- by house number and street name
- by street name and postcode
- by postcode and city name
Please note that the ROUTE 66 application does not use the full postcode to search for cities. Please enter a part of the postcode (a 4 digit number) as search string.ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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ROUTE 66 License
The "ROUTE 66 Mobile" License is non-exclusive and non-transferable.ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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Can I use the coordinates to find a place?
Searching for a place or destination by latitude and longitude is not available for this ROUTE 66 product.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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Can I install other maps using a Mac?
Unfortunately the option of installing other maps using a Mac is not available. You must have a Windows based PC with a USB interface (+ memory card reader and writer) in order to install another map.ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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What is the meaning of 'Tunnel (%)' and 'Urban area (%)' in Change settings > Speed?
The percentage means that inside a tunnel or in urban areas, the speed will be % of the normal speed.
The normal speed is the speed set for the road where the tunnel is.
Example: The user is on a major road and the speed is set to 80km/h. The road goes trough a tunnel/urban area. The speed on this road segment will be % of 80km/h.
The speed values which are defined in Change settings > Speed are used when approximating time of arrival.ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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The planned route always detours the highway, although the 'shortes way' is selected.
The customer should make sure that the 'Avoid motorways' option is set to OFF in 'Change settings'.ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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There are no search results for addresses that include words as "street", "avenue", "road".
Please note that the map data is collected and provided by NavTeq. There might be name inconsistencies due to the database limitation.
However, we recommend you the following:
1. When you search an address, please enter as many keywords as possible. The more keywords you write, the more filtered the list of results is.
2. If you use as search keywords generic names like "street", "road", "avenue", but the list of results is empty, use the abbreviations of these, such as "st", "av", "rd".
3. Use blanks between keywords.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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Can the History information which was created with a previous map and software version be used with newer map and software versions?
Yes, it can.
The customer can use the new map and new application version with the History information that was created with a previous map and software version.
The customer has to save the 'Favourites' file and use it with the new memory card image (paste it to the memory card after having installed the new software and new map).
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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How do I add music?
In order to add music you need to have the Chicago device connected to your PC and Microsoft Active Sync installed. You can find Microsoft Active Sync at the following link:
http://www.microsoft.com/windowsmobile/downloads/activesync45.mspx
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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How do I turn on / off my device?
Briefly press the power button to turn on and off your device.
When you press the power button to turn off the unit, your device actually enters a suspend state and the system stops operating. Once you turn on the system again, it resumes.
NOTE: In case you turn off the power by pressing the power button for 6 seconds, you will need to press the power button for 6 seconds again for turning on. You will then see the initial start up screen.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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How do I perform the initial start up?
1. Make sure that power is supplied to your device.
2. For the initial start up, press the power button for 6 seconds to turn on your
device.
NOTE: For normal operation, briefly press the power button to turn on and off your device.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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How do I calibrate the screen?
To make sure that the touchscreen of your device works properly, please calibrate your screen when necessary. Calibrating means adjusting the precision and reaction of the screen.
1. Tap Main menu > Settings > Calibrate screen.
2. Tap the cross icon in the center of the screen. Then tap 4 more times, in the four corners of the screen.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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