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Frequently asked questions (FAQs)
Chicago PND
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Chicago PND
5 frequently asked questions (FAQs)
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What is the size of the Traffic Information messages?
The traffic information messages are up to 1 KB during navigation.ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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Do the ROUTE 66 products support the TMC service for Finland?
At the moment the TMC service is not available for Finland.ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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Some POI are missing from the map database. How can they be added?
ROUTE 66 cannot alter the used map data as all alterations and corrections must be made by the map supplier itself. The only thing ROUTE 66 Customer Support can do with respect to these matters is to report the incorrect or missing map areas, post codes or points of interest to the map supplier.
ROUTE 66 Customer Support does not have any influence on the time taken or the way the map data is corrected. When a new ROUTE 66 product line is designed, the ROUTE 66 Research and Development department makes great effort in using the most recent map data available at the desired detail level.
For more information on how the current map supplier “Navigation Technologies” constructs their map data, it is suggested to visit the website: http://www.navteq.com/
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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I have an issue with the ROUTE 66 Navigate 7 for Chicago Safety Camera update file which is available on the ROUTE 66 site. I use an external Memory Card reader/writer and run the update file. An error was displayed. I switched to another reader/writer and to another Memory Card to no avail. The update application always "freezes" at the same spot.
This issues occurs when there are Memory Card write problems. Check if you can write other data (like a picture) on your Memory Card to identify the issue is related to your Memory Card and/or reader/writer. You may have to replace reader/writer or Memory Card to resolve, but first you may try the following:
1. Format the Memory Card, then reinstall the ROUTE 66 Navigate 7 from your CD/DVD.
2. Run the latest Safety Cameras updater from www.66.com.
Note: Do not remove the Memory Card from the device or reader/writer without first pressing the EXIT button.ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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When zooming on map, certain POI categories are empty.
The information concerning the POI database is gathered and maintained by NAVTEQ (http://www.navteq.com ).
ROUTE 66 has no direct influence on the priorities in processing the geographical data and includes always the latest data available from NAVTEQ.
Updates are released regularly and integrated into our navigation software. However, some areas or countries have a more detailed coverage and ample POI database in comparison with other regions.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
Send us your feedback!
