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ROUTE 66 Mobile 8 Windows Mobile
20 frequently asked questions (FAQs)
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If an Internet 3G/GPRS connection is not available on the device, the license key synchronisation can also be done using the ROUTE 66 Sync application.
Connect the device to the computer via a USB cable and start the ROUTE 66 Sync application. Wait until the device is loaded and displayed as connected on the top right part of the screen.
The license key synchronisation is made automatically each time the device is connected to the ROUTE 66 Sync application.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
ROUTE 66 Sync is a free PC application which helps you manage, customize and update the content of your navigation device.
With ROUTE 66 Sync you can:
‐ Browse worldwide maps and plan routes free of charge.
‐ Access the online ROUTE 66 Store and buy licenses for the maps and the extra services you are interested in.
‐ Manage your content: update, transfer, backup or delete content.
‐ Update the navigation software.
‐ Synchronize the license keys.
‐ Activate items with voucher codes.
The application can be downloaded at :
http://www.66.com/support/index.php?cid=IN-en&opt=updates_detail&p=26
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
In order to back-up the "Favourites", please do the following:
1. Insert the memory card into the memory card reader/writer (either external or integrated into the PC / laptop).
Alternatively using a USB cable, connect the device to the computer in "Mass storage / Disk Drive" mode. The memory card / internal storage memory of your device will appear as a "Removable disk" under "My computer".
2. On the memory card / internal storage memory, open the folder "Data – res". The Favourites are saved in the file "Landmarks". Save this file on the computer.
3. When you wish to restore it, please copy again the file on the folder "Data – res".
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
It is possible to calculate a route over sea, but at the moment, none of the ROUTE 66 applications can skip segments of calculated routes. In order to find out only the number of kilometers that must be driven, the distance by ferry can be subtracted from the entire route distance.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
Yes, the Pedestrian navigation mode is available in the ROUTE 66 products.
You must take into consideration that the quality of the navigation instructions for pedestrians is lower than the quality of instructions for car navigation. This is caused by limitations of the GPS system, not by limitations of the ROUTE 66 Mobile software. When moving on foot, the motion is more “Stop/Go” and the speed is generally low. This results in larger uncertainties in the directional information reported by the GPS receiver, on which the ROUTE 66 software depends for making correct and timely navigation instructions.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
A digital item (map, extra service, etc.) can be found in one of the following stages:
- Blue padlock = license purchased + content downloaded (currently in use).
- Yellow padlock = license purchased + content downloaded (available on the device, currently not in use).
- Red padlock = content downloaded but license not purchased (need to be purchased from the online ROUTE 66 Store).
- Yellow key = license purchased but content missing. The ROUTE 66 Sync application must be used in order to synchronize the content (re download the content), free-of-charge.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
When a license key for a digital content is purchased, the license is transmitted to the device and the content is downloaded. If the licenses do not appear on the device (because the memory card was formatted, replaced or for any other reason that may occur), the purchase details are still stored on the ROUTE 66 server.
This option allows you to retrieve your license key from the ROUTE 66 server. You do not have to pay again for the content.
An Internet 3G/GPRS/Wi-fi connection is required in order to be able to synchronize the license keys or the device should be connect by USB cable to a computer having an active Internet connection. Open the Mobile 8 WM application on your device, and then go in the "Main menu – Extras" – select a category, for example "Maps" – select an item in the list and then click on the Menu icon on the bottom of the screen and choose "Synchronize license keys".
If an Internet connection is not available on the device, the license key synchronization can also be done using the ROUTE 66 Sync application. Start the ROUTE 66 Sync and connect your phone to the computer via a USB cable. Wait until the device is loaded and displayed as connected on the top right part of the screen. Once the device is connected, click on the "Sign in" button and sign in into your account. If you do not have a ROUTE 66 account, please go to "File - Create account" in order to create one.
The license key synchronization is made automatically each time the device is connected to the ROUTE 66 Sync application.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
The automatic zoom can be set in “Main menu – Settings – Navigation – Automatic zooming”.
1. If the automatic zooming is set to “Yes” the zooming level depends on the cruising speed. If the cruising speed is low, the navigation screen zoom expands to the street level. When the cruising speed increases, the navigation screen zooms out to a higher level.
2. If the automatic zooming is set to “No”, the level defined manually is preserved.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
ROUTE 66 Mobile 8 Windows Mobile uses only an Outlook account for sending a map image.
In case you have multiple Outlook accounts and set one of them as active account, the application will use this account for sending the map image.
If you set a different e-mail account (other than Outlook) as active account, it will not be possible to use it for sending the map image.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
The percentage means that inside a tunnel or in urban areas, the speed will be % of the normal speed.
The normal speed is the speed set for the road where the tunnel is.
Example: The user is on a major road and the speed is set to 80km/h. The road goes trough a tunnel/urban area. The speed on this road segment will be % of 80km/h.
The speed values which are defined in Change settings > Speed are used when approximating time of arrival.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
The meaning of “?” symbol is “Unknown / Unnamed license key”.
A question mark occurs in the list of maps/extra services in case the ROUTE 66 Sync application does not connect to the server and thus it does not recognize the activated content. There are different possible reasons for this behavior (e.g. an Internet connection is not available on the computer, Internet connection problems, temporary issues with the server, etc.).
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
In order to install ROUTE 66 Mobile 8 WM on the Internal Storage of HTC Diamond, please follow these steps:
1. Connect the device to the computer via the USB cable and select the Disk Drive option. This option appears in Settings - Connections - USB to PC - Disk Drive . The Internal Storage of your phone will appear as a Removable disk under My computer .
2. Insert the ROUTE 66 Mobile 8 WM CD/DVD in the computer's CD/DVD drive.
3. A window opens automatically. Select the Browse content option and then select and open the MemoryImage folder.
4. Copy the content of the MemoryImage folder (2577, Data, Device) from the ROUTE 66 Mobile 8 WM CD/DVD to the root of the Internal Storage.
5. When the data copying is finished, please disconnect the device from the computer.
The software installation will start automatically. If it does not, please go on your device to File Explorer - Internal Storage - 2577 and select the ROUTE 66 Navigate 8.cab file to manually launch the installer. Install the file on the Internal Storage of the device, not on the Internal Memory.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
In order to simulate a route, follow these steps:
1. In the Main menu choose “Trips”.
2. Select a route from the list and tap the confirmation icon. If the list is empty, plan a new route.
3. Tap then the “Main” icon and then choose “Simulate route”.
4. The simulated navigation starts. The navigation bar and the voice instructions are enabled and refer to the simulated driving conditions along the calculated route.
It is not possible to simulate a trip if the departure, the destination and the waypoints do not belong to the current map. E.g. it is not possible to simulate a route in Germany if the current map is France.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
In order to find the device identification number, launch the ROUTE 66 application on the device. In the Main menu choose View - About . The device identification number will appear under Device ID .
This is the number under which the licenses are stored on the ROUTE 66 server. It is possible for this number to change after a software update. In this case, the licenses must be migrated from the old Device ID to the new Device ID. Contact the ROUTE 66 Customer Support for transferring the licenses.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
In order to install manually ROUTE 66 Mobile 8 WM on a memory card, please follow these steps:
1. Insert the memory card into the memory card reader/writer (either external or integrated into the PC / laptop). The memory card will appear as a "Removable disk" in "My computer". Format the memory card in FAT (for memory cards up to 2 GB capacity) or in FAT32 (for memory cards bigger than 2 GB capacity).
2. Insert the ROUTE 66 Mobile 8 WM CD/DVD in the computer's CD/DVD drive.
3. A window opens automatically. Select the Browse content option and then select and open the "MemoryImage" folder.
4. Copy the content of the "MemoryImage" folder ( 2577 , Data , Device ) from the ROUTE 66 Mobile 8 WM CD/DVD to the root of the memory card.
5. When the data copying is finished, remove the memory card from the reader/writer and insert it into the device.
6. The software installation will start automatically. If it does not, please go on your device to "File Explorer - Storage card - 2577" and click on the file ROUTE 66 Navigate 8.CAB to manually install the application.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
In order to install manually ROUTE 66 Mobile 8 WM on the Storage memory of the Samsung i900 Omnia, please follow these steps:
1. On the device please go to “Start – Settings – Connections – USB connection mode – Mass storage”.
2. Connect then the device to the computer via an USB cable. The Storage memory will appear as a "Removable disk" in "My computer".
3. Insert the ROUTE 66 Mobile 8 WM CD/DVD in the computer's CD/DVD drive.
4. A window opens automatically. Select the “Browse content” option and then select and open the "MemoryImage" folder.
5. Copy the content of the "MemoryImage" folder (“2577”, “Data”, “Device”) from the ROUTE 66 Mobile 8 WM CD/DVD to the root of the Storage memory.
6. When the data copying is finished, disconnect the device from the computer.
7. The software installation will start automatically. If it does not, please go on your device to "Start – Programs – File Explorer – My device – My Storage – 2577" and click on the file “ROUTE 66 Navigate 8.CAB” to manually install the application.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
In order to change the interface language, in the Main menu choose “Settings” (the gray icon showing the ROUTE 66 logo and a key) – “General” (the gray icon showing a key) – “Interface language” (the first icon showing a person speaking) and choose the desired language, then validate.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
In order to navigate to the cursor position, follow these steps:
1. Browse the map and place the cursor over the desired destination.
2. Tap on the icon “Contextual Menu” and then choose “Navigate to”.
3. The route is being calculated starting from the current GPS position.
4. Optionally, it is possible to select the travel mode in the “Main menu – Travel mode”.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
In order to change the units, go on the Main menu - Settings - General - Units .
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
Yes, it is possible to search, to add the departure, the destination or any waypoint by entering the geographical coordinates.
ROUTE 66 does not reply to any questions submitted through our feedback form. In case you have questions about ROUTE 66 products, then please contact us at support@66.com
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